Shipping Policy

Shipping Options

Standard shipping (USPS / common carrier) is used for U.S. orders. Delivery timeframes are provided by the carrier at the time of dispatch.

Order Processing

Orders are processed Monday through Friday, excluding U.S. holidays. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates

Shipping rates are calculated at checkout based on your destination and basket size.

Delivery Timeframes

Estimated delivery dates are provided by the carrier and may vary due to weather, seasonal volume, or unforeseen service delays. While we do our best to ensure timely delivery, we cannot guarantee arrival on an exact date.

Return Address: 12924 Pierce Street, Pacoima, CA 91331, USA

PO Boxes & Military Addresses

We are happy to ship to PO Boxes, APO, and FPO addresses. Please ensure your information is entered correctly to prevent any delays.

Tracking Information

Once your package leaves our facility, you will receive an email with a tracking number. You can monitor your shipment's progress through the carrier's website.

Lost or Damaged Packages

If your order arrives damaged or does not arrive within the expected timeframe, please contact us as soon as possible. We will assist you in filing a claim with the carrier and work toward a resolution.

Address Accuracy

Please confirm that your shipping address is correct at checkout. We are not responsible for shipments delayed, lost, or returned due to incorrect or incomplete addresses.

Need Help?

If you have any questions about shipping, tracking, or your order status, our customer care team is here to help. Reach us anytime at support@productivityshelf.com.